The Nespresso VertuoLine machines have light-based alerts, which means the different patterns and colors of the lights will inform you of the possible issues your machine is experiencing and hence assist you in troubleshooting.
The VertuoPlus and VertuoPlus Deluxe machines use steady or flashing red and green lights. In contrast, Vertuo Pop, Vertuo Next, Vertuao, and Evoluo models use orange lights instead of red. In VertuoPlus Nespresso machines, the presence of orange light indicates the activation of special functions.
Let us see the common red and green light fault patterns of the Nespresso machine and their troubleshooting.
Nespresso Red Light Patterns
Half Green and Half Red steady light.
The half-green and half-red steady light tells you that it’s time to descale your machine. As you know, scaling refers to removing the scale (limescale made up of Calcium and Magnesium deposits) from the surface of the metal. The deposition happens more on the heating elements of the coffee machines if the water that passes through the machine is hard.
This may lead to restricted water flow and lower and below-optimal water temperatures preventing the extraction of full flavors from the coffee beans.
As the heating elements are not visible from the outside, by this indication, the machine tells you that you may be able to operate it only a few times more before descaling is absolutely necessary. To learn more about descaling and the descaling process, please read through our detailed article on the subject.
In some machines, you may have a yellow light instead of green to indicate the same trouble.
The machine does not start; the Red light blinking 2 times & returns to Steady Green.
To resolve the issues indicated by this pattern, carry out the following steps.
- Check that the water tank of the coffee machine has sufficient water. If not, fill the water tank and press the start button.
- Open the machine head and remove the old capsule from there. Replace it with a new capsule, close the machine head, and press the ‘Start’ button to brew coffee.
Red steady light & the machine is Not running.
The steady red light without the running of the vertuo machine indicates an overload and heating up of the machine. You must allow the machine to cool down before using it again. The steps to do so are:
- Switch ‘OFF’ the machine and remove its power chord. You need to give at least 15 minutes to the machine to cool down before trying to power it again.
- Power it ‘ON’ after 15 minutes and press the lever down. The steady green light will come after the initial heating up to show that the machine is now ready to start brewing.
The red light flashes twice & goes back to Orange blinking.
As stated earlier, the presence of the blinking orange lights indicates the activation of the special functions. The meaning and the corrective actions are as detailed below.
- Open the machine head and eject the capsule.
- Then, press the button to restart the function.
- If the machine is in “Emptying the system” mode, you need to remove the water from the water tank.
The red light flashing twice & goes back to steady Orange.
This pattern with orange steady light indicates that you are in a special function menu selection stage and can select a special function by pressing the lever downwards. To select the special functions,
- Press the lever down one time to select the descaling option.
- Two times for Emptying the system before a repair or a period of non-use.
- Three times for resetting to the factory settings.
To manually enter the Special functions menu, press the button and the lever simultaneously for three seconds till a steady orange light come ‘ON.’
Orange light blinking continuously.
The machine is either running a special function or is in the Special Function Menu selection mode. The modes and the selection options for the special functions were detailed in the previous section.
Green Light – The machine does not start & has Green steady lights.
You have a situation where the solid green light is ON, but your Nespresso Vertuo Machine (Plus) is not starting. You need to carry out the following steps to troubleshoot:
- Check if the machine head is not seated or closed properly.
- Check if you have inserted a fresh capsule for the Espresso, coffee, or Alto that you want to brew. Ensure that it is inserted in the correct position along with the proper seating of the machine head.
- Push the button to start the machine.
A Green light turning while the machine is running.
This indicates the proper functioning of the Nespresso Vertuo plus or the VertuoPlus Deluxe machines.
The red light blinking continuously, and the machine head stops moving.
This blinking red light indication pattern suggests the presence of an obstacle that is not allowing the machine head to move or function properly.
You need to look out for the obstacle, like coffee residue, and remove it, including emptying the capsule container if required. After emptying the container, try to open and close the machine head based on its position. If the red light flashing still continues, you may have to call the customer services team from the manufacturer.
The machine does not start, & the Red light blinks 3 times every 2 seconds & returns to Steady Red.
This is similar to the previous issue with the difference that the head is still moving. Start by pressing the lever upwards to stop the movement of the machine head. Look for any obstacle, like the residue of the coffee grounds in the coffee container. Empty the container if required by removing the capsule, followed by pressing the lever down to close the head of the machine.
Red light fading out.
The fading red lights indicate the gradual cooling down of the machine. The light will turn green when the machine has completely cooled down and is ready for brewing.
The Green light blinking continuously, and the machine not running.
This indication usually comes at the start or restart of the machine and tells you that the machine is gradually heating up and will be ready to brew in some time, usually about a minute.
No light on the Button
The absence of any light on the Coffee button indicates that the machine has switched ‘OFF’ automatically due to electrical issues like failure of power, dip in voltage, blowing of fuse, or disconnection of a power cord.
Another possible reason could be that the machine has entered the energy saving mode. To save energy, the machine is designed to automatically switch ‘OFF’ after about nine minutes of non-use.
Turn the machine ‘ON’ by pushing the coffee button.
There may be other issues that are not indicated by the patterns discussed above. These are:
- Coffee is not hot enough – This may due to the presence of the scale. You may have to preheat the drinking water from the tap.
- Water leakage – Ensure the correct positioning of the water tanks and carry out the cleaning of the capsule container.
- Coffee leakage – Open the machine head, remove the capsule, and carry out the cleaning. Empty out the cup support and clean it. Check if you need to carry out the descaling.
- Coffee grounds in the cup – Carry out the cleaning procedure summarized in the next section.
- No coffee – Ensure the green coffee button light, adequate water in the water tanks, correct placement of the tank, availability of a fresh capsule in the correct position, and proper closure of the machine head. Press the button to start after ensuring these things. Else you may have to perform descaling or cleaning of the machine.
- Unusual coffee flow – Check for proper placement of the water tank. You may have to carry out cleaning or descaling after emptying the capsule container.
- The capsule is not ejecting correctly – Open the head, and remove the power cord. Then carefully clean the metallic clamps taking care of the sharp edges in the machine head.
The steps involved with carrying out the cleaning procedure for the VertuoPlus and VertuoPlus Deluxe machines, as per the usual manual on the Nespresso website, are described below:
- You should not use any solvent cleaner or abrasive cleaning.
- Use a damp cloth to clean the exterior areas of the machine.
- Rinse and clean the water tank, cup support, and capsule container after emptying.
- Fill the water container with fresh drinking water and place it back. Place a 0.8 liter or higher container below the coffee outlet.
- Close the machine head and start the cleaning cycle by pressing the coffee button three times in two seconds. You can see the orange light blinking as the cycle starts. After about 2 minutes, you will see the water coming from the coffee outlet into the container.
- The cleaning cycle will run three times and take about 5 to 6 minutes to complete.
it is possible to stop the cycle midway by pressing the coffee button and restarting it again back from step 3 above.